Inspection & Diagnosis

Printer problems? Book a 3D printer inspection with Tidewater 3D. We'll check, test, and diagnose the issue - resin or filament, all makes and models.

Not Sure What's Wrong?

Before we can fix a 3D printer, we need to understand what is wrong with it. So, if you’re not sure what the problem is, our Inspection & Diagnosis service takes a detailed look at your 3D printer, so we can give you honest and accurate advice on what to do next.

What's Included in a Printer Inspection?

We inspect all common 3D printer types: FDM and Resin.

FDM Printers

The inspection will include:

Visual check of frames, belts, extruder, hotend, wiring
Bed levelling & Axis Alignment Test
Firmware version check (if applicable)
Print test & Quality Review
Written report of findings
Honest advice on fix v replace

Resin Printers

The inspection will include:

Visual check of LCD, vat, and build plate
Fan/filter inspection
Test exposure & screen check
Firmware check
Print test (if safe to do so)
Report with repair or upgrade suggestions

Why Book an Inspection?

An Inspection will allow us to:

Identify issues before wasting more filament/resin
Know it it’s worth repairing
Offer you a real person to talk to, rather than a Forum
Give you a quote for repairs and/or replacement parts
No obligation to repair – just clarity.

Inspection Packages

TIER

IDEAL FOR

INCLUDES

PRICE

Basic Check-Up

Regular maintenance

Visual inspection, test print, summary of findings

£20

Full Diagnosis

Unknown faults

Full check, test print, part specific diagnosis, repair quote

£35

Pickup & Inspect (optional)

If customers can’t bring their printer in

Same as Full & Local Pickup (Grimsby/Cleethorpes, plus surrounding area, at our discretion)

£50

What Happens Next?

Book an inspection using our form or by messaging us
Drop off your printer (or we can collect, if necessary within the Grimsby/Cleethorpes area)
We run a full check and contact you with findings
You decide – fix it, replace it or just take the info.

You only pay for what is needed. No pressure, and no pushy upselling.

PLEASE NOTE: We do not currently offer printer purchasing or swaps as part of out repair service.